Privacy Policy

Last Updated: July 22, 2025
Effective Date: July 22, 2025
Entity: GEMA Education Technology (“GEMA,” “we,” “us,” “our”)
Address: Level 20, Burj Gate Tower, Downtown Dubai, UAE
Data Protection Contact: Catherine Davies
Email: contact@gemadubai.com

Introduction

GEMA Education Technology organizes academic competitions and offers mobile applications (GEMA Learning App and GEMA Teaching App) designed to enhance global education for students from Grades 1–8. This Privacy Policy explains how we collect, use, protect, and manage the personal data of participants, parents, educators, and website or application users. By using our services, you consent to the practices outlined below.

WHAT INFORMATION DO WE COLLECT?

1. Personal Data You Provide Voluntarily
We collect personal information when you:

  • Register for competitions, apps, or newsletters
  • Provide feedback or complete a survey
  • Interact with our apps or website features
  • Place orders or request support
  • Upload a profile image using camera or gallery

This may include:

  • Students: Name, age, school, grade, competition responses, certificates, and awards
  • Parents/Teachers: Name, email, phone number, address, professional role, verification documents, or payment information (if applicable)
  • Login Information: Username and password where applicable

2. Technical and Usage Data

We collect non-identifiable, aggregated data such as:

  • IP address, browser type, and browsing patterns
  • Device type and operating system
  • Cookies and similar tracking technologies (see “Cookies & Tracking”)
HOW WE USE INFORMATION:

We use your information to:

  • Register you or your students for events or services

  • Deliver competition results and issue achievement certificates

  • Send marketing or educational communications (with your consent)

  • Respond to service inquiries or technical support requests

  • Customize features and improve app/web performance

  • Prevent fraud and ensure data security

  • Fulfill legal obligations under applicable laws

Children’s Privacy

We are committed to protecting child users’ data under COPPA, GDPR-K, and related global regulations.

Under Age Consent

  • For children under 16 (or lower age as applicable), verifiable parental consent is required before collecting personal data.

  • We do not knowingly collect data from children under 15 years of age without consent.

Parental Rights

  • Parents may request:

    • Access to their child’s data

    • Correction or deletion of information

    • Withdrawal of consent for further processing

    Contact: contact@gemadubai.com

Legal Basis for Processing (Global Compliance)

Your data is processed under several legal grounds:

  • Consent: For marketing, newsletters, photos, and certain entries
  • Contractual Necessity: To register participants and deliver certificates
  • Legitimate Interests: To improve services, ensure security, and prevent fraud
  • Legal Obligations: As required by UAE or international data protection laws
Data Sharing and Third-Parties

We do not sell your personal data. Limited sharing only occurs with:

  • Educators/Schools: To manage participation in competitions or programs
  • Third-party Service Providers: For payment handling, data hosting, marketing emails—under strict confidentiality agreements
  • Regulatory Bodies: If required by law, enforcement, or in protection of rights, property, or safety
Camera & Storage Permissions (Mobile Apps)
  • Camera Access: Used to take/upload profile photos. These are stored and used only for user identification purposes.
  • Storage Access: Allows uploading of existing gallery images for profile pictures or activity submissions.

These permissions are limited only to essential features and never used for tracking or advertising.

Cookies & Tracking

GEMA uses cookies to:

  • Retain user preferences

  • Enable secure login features

  • Analyze site usage and improve performance

You may disable cookies in your browser. However, doing so might restrict some functionality on www.gemadubai.com or our apps.

Data Security

We implement multiple security measures:

  • SSL/TLS encryption for data in transit
  • Access control mechanisms for stored data
  • Routine audits and systems updates

Despite our efforts, no data transmission is 100% secure. Please use caution and keep passwords private.

International Data Transfers

Your data may be processed in jurisdictions outside your country (especially if you participate from outside the UAE). We ensure protections including:

  • Standard Contractual Clauses (SCCs)
  • Encryption and secure connections
  • GDPR-compliant safeguards
Data Retention
  • Competition Data: Retained for 3 years post-event to enable certificate revalidation and analytics.
  • Marketing Data: Retained until consent is withdrawn or user unsubscribes.
  • Financial & Legal Data: Retained per legal requirements.
Third-Party Websites & Links

Our site or communication may contain links to external websites. GEMA is not responsible for the privacy practices or content of such third parties. We encourage you to review their privacy policies separately.

Spam & Acceptable Use Policy

Engaging in activities such as spamming, mass unsolicited emailing, or violating acceptable content boundaries is prohibited on our platforms. Violations may lead to:

  • Account suspension or termination

  • Reporting to appropriate legal authorities

  • Restriction of services without prior notice

Policy Updates

From time to time, we may revise this Privacy Policy. You will be notified via:

  • On-site banners or notifications

  • Direct email (if you’re subscribed)

Continued use of our platforms after changes constitutes your acceptance.

Contact Us

For inquiries, privacy requests, or data access, please contact:

Data Protection Officer: Catherine Davies
Email: contact@gemadubai.com
Postal Address:
GEMA Education Technology
Level 20, Burj Gate Tower
Downtown Dubai, UAE

Thank you for trusting GEMA Education Technology with your personal data and participation.